Privacy Policy

At Luluandgeorgia Shop, we believe that creating your dream home extends beyond beautiful furniture—it encompasses every aspect of your experience with us, including how we handle your personal information. Your privacy is as important to us as the quality of our furniture collections, and we are committed to protecting it with the same elegance and care.

1. Information We Collect

To provide you with our refined shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit card details (processed securely through our trusted payment partners), PayPal account information
• Transaction Information: Purchase history, order details, product preferences
• Technical Information: IP address, browser type, device information, browsing behavior on our site
• Communication Data: Correspondence with our customer service team, product inquiries, feedback

2. How We Use Your Information

We use your information with the same sophistication and attention to detail that we apply to curating our furniture collections:

• To process and fulfill your orders for our Accent Chairs, Dining Tables, and other fine furnishings
• To provide personalized customer service and support
• To enhance your shopping experience through website improvements
• To communicate with you about orders, products, and promotions (with your consent where required)
• To prevent fraud and ensure the security of our platform
• To comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We treat your personal information with the same discretion we apply to our furniture designs:

• Service Providers: We share information with trusted partners who assist in payment processing, shipping, and website operations
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners
• Global Operations: As we serve customers worldwide (excluding Asia and select remote areas), your data may be processed internationally with appropriate safeguards

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, and we implement robust measures to protect your information:

• Encrypted Transactions: All payment information is encrypted using industry-standard SSL technology
• Secure Storage: Your financial details are never stored on our servers—we use globally recognized payment processors
• Data Privacy: We retain personal information only as long as necessary for business purposes or as required by law
• Fraud Protection: Multi-layer security systems monitor and prevent unauthorized activities
• International Transfers: Data transfers outside your country of residence are protected by appropriate legal mechanisms

5. Your Rights and Choices

We believe in providing you with the same flexibility and control over your data as we do in our payment options:

• Access and Correction: You may access and update your personal information through your account
• Data Portability: You can request a copy of your personal data in a structured format
• Deletion: You may request deletion of your personal information, subject to legal requirements
• Marketing Preferences: You can opt-out of marketing communications at any time
• Consent Withdrawal: Where we rely on consent, you may withdraw it at any time

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

Like the careful curation of our Coffee Tables and Ottomans, we use cookies thoughtfully to enhance your experience:

• Essential Cookies: Required for website functionality and secure payment processing
• Analytical Cookies: Help us understand how customers interact with our site to improve our offerings
• Preference Cookies: Remember your settings and preferences for a personalized experience
• Marketing Cookies: Used to show relevant advertisements (with your consent)

You can manage your cookie preferences through your browser settings or our cookie consent tool.

7. International Data Transfers

As we serve customers globally (excluding Asia and select remote areas), your data may be transferred to and processed in countries with different data protection laws. We ensure such transfers comply with applicable laws and provide adequate protection for your data.

8. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

At Luluandgeorgia Shop, we don’t just protect your data—we honor the trust you place in us as we help transform your living space into the home of your dreams.