At Luluandgeorgia Shop, we’re committed to making your furniture shopping experience as seamless and beautiful as our curated collections. Below you’ll find answers to our most commonly asked questions.

Product Information

What types of furniture do you offer?
We specialize in beautifully curated furniture collections including:
  • Accent Chairs
  • Coffee Tables
  • Dining Chairs
  • Dining Tables
  • End & Side Tables
  • Ottomans & Stools
Each piece combines modern elegance with versatile function to transform your space into a sanctuary.
How would you describe your furniture style?
Our collections feature contemporary elegance with timeless appeal. We focus on pieces that blend sophisticated design with everyday comfort, creating spaces that feel both stylish and inviting. Each item is carefully curated to serve as both a functional piece and a statement element in your home.

Shipping & Delivery

What shipping options do you offer?
We provide two convenient shipping options designed to meet your needs:
  • Standard Shipping – $12.95 via DHL or FedEx, delivered 10-15 days after dispatch
  • Free Shipping – Complimentary via EMS for orders over $50, delivered 15-25 days after dispatch
How long does order processing take?
Our team meticulously prepares your furniture to ensure it meets our quality standards. Order processing typically takes 1-2 days before your items begin their journey to you.
Where do you deliver?
We offer global delivery service across continents, bringing style and comfort to your doorstep worldwide. Please note we currently cannot deliver to Asia and select remote areas.
Will I receive tracking information?
Yes! Every delivery includes comprehensive tracking information so you can follow your pieces’ journey from our distribution center directly to your doorstep.

Returns & Exchanges

What is your return policy?
We offer a 15-day return policy from the date of receipt. If any item doesn’t meet your expectations, we’re here to help ensure your complete satisfaction.
Why do you offer a return guarantee?
Because at Luluandgeorgia, we don’t just deliver furniture—we deliver the foundation for your dream home. Your confidence in our pieces is paramount, and we stand behind the quality and craftsmanship of every item we curate.

Payment & Security

What payment methods do you accept?
We accept the following payment methods for your convenience:
  • Visa
  • MasterCard
  • JCB
  • PayPal
Is my payment information secure?
Absolutely. We partner with trusted payment processors to ensure your financial information remains secure and protected throughout every transaction.

Customer Service

How can I contact customer service?
Our dedicated customer service team can be reached at [email protected]. We’re committed to providing the same attention to detail in our service as we do in our furniture curation.
What is your company address?
Luluandgeorgia Shop
1961 Broadcast Drive
Washington, US 20004

Still have questions? Our team is always here to help you create the home of your dreams. Reach out to us at [email protected] and experience the Luluandgeorgia difference.